Tenant FAQs & Resources

Rent is due on the 1st of each month.

Rent is considered late on the 2nd day, and a flat late fee (as specified in your lease) applies.

A daily fee starts on the 2nd day, not exceeding limits set by the Iowa Uniform Residential Landlord and Tenant Act.

Use your resident portal via the AppFolio app or by visiting the online portal. One full payment is due for the apartment. Overpayments will not be reimbursed but can be applied to future rent charges.

Submit maintenance requests through your online portal. For after-hours emergencies, call 319-318-2116. Portal requests after hours will not be received. After-hours calls for non-emergencies may incur a fee.

Emergencies include:

• No heat
• Floods 
• Clogged toilets (in one-bathroom units)
• Broken locks

Your property manager will meet you at the scheduled date and time already agreed upon to complete a walk-through of your unit. During this appointment, you’ll receive your keys and move-in packet, and any door codes (if applicable) will be provided at that time.

Contact these providers to transfer service into your name before moving in:

• Alliant Energy (electric): (800) 255-4268

Security deposits will be refunded within 30 days, less lawful deductions by check with the forwarding address provided.

Leases are binding agreements and cannot be broken early. If you experience an unexpected situation, please contact the property manager to discuss possible options or next steps.

Subleasing is not allowed without written consent. Subleasing does not relieve you of liability.

You must obtain approval before bringing any animal or pet into your unit. Requirements include a separate animal agreement, vet records, and a non-refundable deposit. Unauthorized animals are a lease violation and may result in damage charges and other penalties.

No. All Lion Development Group properties are non-smoking. Grills with open flames (including on balconies) are not allowed. Violations may result in damage charges and possible eviction.

There is a charge for lock out calls. Make sure you have your keys with you when maintenance or pest control enters your unit.

Pick up packages promptly. For missing packages, contact the carrier first, then Lion Development Group. Management is not responsible for any lost, stolen or misdelivered packages. All deliveries are made at the recipient’s own risk.

• Breaker reset: $35 minimum
• Clogged toilet: $35 minimum + $15 if plunger is left behind
• Garbage/food left in common areas: $35
• Key fob or garage remote replacement: $50
• Lock change: $90
• Smoke detector battery: $5